SRD SASSA Status Check For R370

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The COVID-19 Social Relief of Distress (SRD)Grant, in its current form, will be extended by a year to end in March 2026. R35.2 billion is allocated for this purpose.

The South African Social Security Agency (SASSA) Status Check provide a tool that allows beneficiaries to track the progress of their social grants, including the COVID-19 Social Relief of Distress (SRD) Grant. The SRD grant, which was introduced to provide financial support to vulnerable individuals during the pandemic.

To sustain this extension, the South African government has allocated R35.2 billion, as announced by Minister of Finance, Enoch Godongwana. Beneficiaries can use the SASSA status check portal to verify their payment status, application progress, and eligibility, ensuring seamless access to much-needed financial assistance.

SRD Status Check Online

Checking your SRD grant status online is a simple and quick process. Follow these steps to verify your application or payment status:

    • Enter Required Details – Provide your ID number and registered mobile number in the designated fields.
    • Click on the Status Check Option – After entering your details, click on the ‘Check Status’ button.
    • View Your Result – The system will process your request, and your SRD grant application status will be displayed on the screen.

This method allows you to track your payment dates, approval status, or reasons for decline efficiently.

If your SASSA status shows as “Approved“, it means your application has been successfully verified, and you will receive your grant. You should check your payment date and ensure your banking details are correct for smooth transactions.

SASSA R370 Payment Dates 2025

The payment dates are important for millions of South Africans relying on social grants for financial support. Beneficiaries can expect their grants, including pensions, disability, and child support, to be paid promptly according to the schedule.

Grant Month Older Persons Grant Disability Grant Childrens Grant
January-2025 03-01-25 06-01-25 07-01-25
February 04-02-25 05-02-25 06-02-25
March 05-03-25 06-03-25 07-03-25

SRD 350 March Payment Dates:

The South African Social Security Agency (SASSA) has announced that the COVID-19 Social Relief of Distress (SRD) payments for approved clients for January 2025 will be processed between the 22th and 28th of March 2025. Beneficiaries are encouraged to monitor their status from the above given tool, to know the exact date the funds will be available in their bank accounts, which is expected to take about 2-3 working days post-processing.

Increased Social Grants for 2025

The government has announced significant increases in social grants, providing much-needed financial support to millions of beneficiaries. These adjustments aim to ease the cost of living and ensure better support for vulnerable groups, including the elderly, disabled individuals, children, and war veterans.

Here’s a breakdown of the new grant amounts:

Grant Type Previous Amount (R) New Amount (R) Increase (R)
Disability Grant 2,190 2,310 120
Care Dependency Grant 2,190 2,310 120
Foster Care Grant 1,180 1,250 70
Old Age Grant (under 75) 2,190 2,310 120
Old Age Grant (over 75) 2,210 2,330 120
Child Support Grant (Top-up) 270 280 10
Total Support for Double Orphans 800 840 40
War Veterans Grant (under 75) 2,190 2,310 120
War Veterans Grant (over 75) 2,210 2,330 120

 

Guide to Checking SASSA Status Online

If you want to check your SRD status, follow these simple steps:

  1. Scroll up and find the status check section.
  2. Enter the required information.
  3. Click on the Submit button.
  4. Your SASSA application status will be displayed on the screen as Approved, Pending, or Rejected.

How to Check SRD Status on Moya App?

You can also check your SASSA status using the Moya App by following these steps:

  1. Download the Moya App from the Apple App Store or Google Play Store.
  2. Open the app and go to the Discovery section.
  3. Select SASSA Grant from the available options.
  4. Tap on Application Status in the drop-down menu.
  5. Enter your ID number and any other required details.
  6. Click Submit to proceed.
  7. Your SRD Status Check will appear on the screen, showing whether your application is Approved, Pending, or Rejected.

Whatsapp Method

You can check your SASSA SRD status through WhatsApp by following these steps:

  1. Save the SASSA WhatsApp number 082 046 8553 in your contacts.
  2. Open WhatsApp and search for the newly saved contact.
  3. Send a message such as “Hi” or “Hello” to start the conversation.
  4. You will receive an automated response with a list of options.
  5. Select Option 1 (Application Status Inquiry).
  6. Follow the prompts and enter your ID number when asked.
  7. Once completed, your SASSA status will be displayed on your screen.

SASSA Helpline for R350 Status

If you prefer to check your R350 grant status via phone, follow these steps:

  1. Call the SASSA helpline at 0800 60 10 11.
  2. Listen to the instructions carefully.
  3. Provide the necessary details when prompted.
  4. Your application status will be provided.

SASSA Status Result Meaning:

You can track your grant status anytime using the methods mentioned above. Here’s what each status means:

Alternative Income Source Identified


This means the applicant has another source of income and is not eligible for the SASSA grant. 

  • Not eligible for the SASSA grant.

Means Income Source Identified


Indicates that the applicant has a consistent income from a job or business, including sources like investments and retirement funds.

  • Due to stable income sources.

Application Complete


The reapplication process has been completed, and the applicant will be verified each month for the SRD R350 grant. It is advised to check the verification and payment status regularly.

  • Check verification and payment status regularly.

Bank Details Pending


An application or reapplication was received, but banking details or preferences were not provided. The client must submit their banking details through the official website: https://srd.sassa.gov.za

  • Submit banking details

Reapplication Pending


No application or reapplication has been received. The client should submit their application via the official website.

  • Submit an application

SASSA Grant Appeal Process

If your SASSA grant application is declined, you have the right to appeal the decision. The appeal process allows applicants to request a review if they believe their application was unfairly rejected

  • Visit the SASSA Appeals Website or go to your nearest SASSA office to start the appeal process.
  • Provide your ID number, application details, and reason for appeal to support your case.
  • Ensure all information is accurate to prevent further delays in processing your appeal.

After submitting the appeal, SASSA will review your application and verify your eligibility again. This process may take 30 to 90 days, depending on the complexity of the case and the volume of appeals.

If your appeal is successful, SASSA will approve your grant and process the payments accordingly. However, if it is declined again, you may need to seek further assistance or reapply if your circumstances change.

Social Grants By SASSA

The South African Social Security Agency (SASSA) provides various social grants to support eligible citizens, including the elderly, disabled individuals, children, and those in need of financial assistance. Here are the main services offered by SASSA:

SASSA provides financial assistance to different groups through various grants, including:

  • Old Age Grant – For individuals 60 years and older.
  • Disability Grant – For people with permanent disabilities.
  • Child Support Grant – For low-income caregivers raising children.
  • Foster Child Grant – For individuals caring for foster children.
  • Care Dependency Grant – For children with severe disabilities who need full-time care.
  • Grant-in-Aid – Additional support for beneficiaries who need a caregiver’s help.
  • Social Relief of Distress (SRD) Grant – Temporary financial relief for those facing financial hardships.

Guide to Applying for SASSA Grants

SASSA provides a simple and accessible application process, allowing beneficiaries to apply for grants online or at local offices. This ensures that people can easily access financial support without unnecessary complications.

To maintain fairness and prevent fraud, SASSA verifies applicants’ eligibility and documentation before approving grants. This process ensures that only those who truly qualify receive financial assistance.

What to Do if SASSA Approval Doesn’t Lead to Payment?

If your SASSA application is approved but you haven’t received payment, first wait for the scheduled payment date. Sometimes, payments take time to process, so checking your status regularly can help.

Next, verify your banking details to ensure they are correct and up to date. If there are any errors, update them through the SASSA website or visit the nearest SASSA office.

If you still haven’t received your grant after 5 days of the scheduled date, contact SASSA at 0800 60 10 11. Their support team can provide further assistance and resolve payment issues.

Why Does Delay Occur in Grant Payments in SASSA?

Once your SASSA grant is approved, payment is usually processed within 7 to 14 days. However, there is no fixed time frame, and delays can sometimes occur.

If your payment is delayed, SASSA advises beneficiaries to wait, as minor delays are common. Several factors can cause these delays, including:

Technical Issues: Payment systems may experience temporary glitches, causing a delay in transactions.

Verification Process: SASSA may need to verify beneficiary details, which can take extra time, especially if there are discrepancies.

Administrative Delays: Sometimes, processing and updating beneficiary information may take longer than expected.

High Volume of Applications: When SASSA receives a large number of applications, payment processing may slow down.

Public Holidays & Weekends: Payments might be delayed if they coincide with non-working days.

SASSA works to process payments as quickly as possible. If your grant is delayed beyond 5 days after the expected date, you can contact SASSA at 0800 60 10 11 for assistance.

What Happened After SASSA Application?

Once the applicants submit their SRD SASSA applications, SASSA will begin the verification process. It is called SASSA VERIFICATION AND VALIDATION. But you can track your Sassa Status on a random basis to know the results.

  • Officials will verify your name, surname, and ID number with the Department of Home Affairs data.
  • ID numbers will be cross-checked with databases from UIF (Unemployment Insurance Fund), SARS (South African Revenue Service), and NSFAS (National Student Financial Aid Scheme).
  • After the verification process is completed, you will receive a notification.
  • The notification will inform you if your application was approved or declined.
  • The notification will include a reason for the approval or decline of the application.

Your r350 application status check online can also be checked by calling SASSA at 0800 60 10 11 and following the prompts.

Where to Collect Your SASSA Payment

1. Bank Transfer

  • Your payment goes directly into your bank account.
  • Supported banks: ABSA, Capitec, FNB, Nedbank, Standard Bank, TymeBank, Investec, African Bank.

2. Cash Send Services

  • Receive money via mobile transfers at selected ATMs.
  • Make sure your phone number is registered with your bank.

3. Retail Stores

  • Collect your payment at Shoprite, Pick n Pay, Boxer, Checkers, or USave.

4. Post Office (For SASSA Black Card Holders Only)

  • Available at limited locations.
  • Not available for new SRD grant recipients.

Assistance for Lost or Stolen SASSA Cards

If your SASSA card is lost, stolen, or damaged, it’s important to report it immediately to prevent unauthorized access to your grant funds. SASSA provides a simple process to help beneficiaries replace their lost or stolen cards without delays.

To replace your card, first report the loss by contacting Postbank or visiting your nearest SASSA office or Post Office. This will help secure your account and block any fraudulent transactions.

The deadline to exchange your old gold SASSA card for the Postbank Black Card has been extended from February 28 to March 20.

SASSA’s R350 Reconsideration Grant Request

During the application process, SASSA conducts a double check of an applicant’s personal information and income status to determine if the applicant is vulnerable. There have been reports of communication difficulties between banks and financial institutions, causing delays. Instructions on disputing an R350 grant status are provided on the SASSA Reconsideration tab in the SRD portal.

When check Sassa Status application fails, it may be due to incorrect information provided by the applicant. A means test determines whether a grant applicant is eligible based on data provided by the applicant. When a means test is administered, the status is updated according to the applicant’s financial situation.

Helpline and Customer Support

SASSA provides a dedicated helpline (0800 60 10 11) to assist beneficiaries with inquiries, complaints, and general grant-related support. This service is essential for those who need help with application status, payment delays, or any grant-related issues.

How the Helpline Helps Beneficiaries?

  • Checking Grant Status: Beneficiaries can call to confirm whether their grant has been approved or if there are any issues causing delays.
  • Reporting Payment Delays: If a grant payment is not received on time, the helpline can provide updates and solutions.
  • Updating Personal Information: Beneficiaries can request assistance to update banking details, contact numbers, or personal details.
  • Filing Complaints or Appeals: If a grant is unfairly declined, beneficiaries can inquire about the appeal process and get guidance on how to proceed.
  • Reporting Fraud or Misuse: If a beneficiary suspects fraud or unauthorized transactions on their account, they can report it immediately to prevent further issues.

Checking your SASSA status is essential to staying updated on your grant application, payment dates, and any issues that may cause delays. By regularly verifying your status through the SASSA website, helpline (0800 60 10 11), or SMS notifications, you can ensure timely payments and take action if any updates are needed. If there are delays or problems with your application, reaching out to SASSA customer support can help resolve issues quickly. Staying informed about your grant status ensures a smooth and hassle-free experience in receiving your financial assistance.