How To Get If I Lost My SASSA Reference Number

A reference number is a unique code given to those applying for social grants or services from the South African Social Security Agency (SASSA). This code is like an ID for your application, helping SASSA keep tabs on its progress. It’s crucial for communication between you and SASSA, to ensure you stay informed about your application status. Keep this reference number safe, as you’ll need it to get updates and assistance from SASSA.

I Lost My SASSA Reference Number

If you lose your reference number, you should contact SASSA’s helpline or visit a local office to request assistance in retrieving or reissuing the reference number. To get a reference number online, start by applying for the social grant. You can do this at a nearby SASSA office, special pay points, or online, depending on the type of grant you’re seeking.

  • After application, you will get a receipt from SASSA.
  • Keep this receipt safe or note down your reference number from it.

Whatsapp Method

  • Put this number in your phone: +27 60 012 3456.
  • Open WhatsApp chat of the saved number and send text.
  • Answer the questions and share the info they ask for.
  • After processing, expect to receive your reference number through WhatsApp.

How Do I Get My SASSA Reference Number


The users can also get the reference number via the SASSA toll free number. You just have to call this number 0800 60 10 11.

  • Follow the instructions and give accurate information.
  • When your application is done you will get the reference number from SASSA agent.
  • Have a look at SASSA Reapplication procedure.

SASSA Office:

  • Visit the SASSA nearest office.
  • Share important details like your ID number and application reference number with the SASSA person there.
  • The SASSA representative will help you find your reference number and tell you how your application is going.

USSD Code:

It is one of the simplest and easiest methods.

  • Dial *120*3210# from your phone.
  • ¬†Follow the instructions to get your reference number.

why the reference number is important?

Upon completing your SASSA application, you’ll be provided with a unique reference number, which is essential for conducting an SASSA status check to monitor the progress of your grant request. The SASSA (South African Social Security Agency) reference number is crucial for several reasons:

  • Application Tracking
  • Query Resolution
  • Record Keeping

Can I track my grant application status using the reference number?

Yes, the reference number allows you to track the progress of your grant application and receive updates on its status.

Getting your reference number is really important to make sure your social grant application goes smoothly. You can check online, go to a SASSA office, or call their helpline. Having the right information will help speed things up. Stay updated, keep your receipt safe, and follow these steps to get and keep track of your reference number easily.

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