How do I reinstate my cancelled application SASSA grant?

The South African government responded to COVID-19 by introducing the SASSA grant Social Relief of Distress (SRD), commonly known as the R350 grant. Beneficiaries benefit from the grant in terms of their living standards, education, health, and participation in the workforce. You are still eligible to reinstate your application if you were a beneficiary but canceled it for various reasons. So, how do I reinstate my cancelled application SASSA grant?

It is the South African Social Security Agency (SASSA) that administers social grant applications. SASSA R350 grants have now administered under the Social Assistance Act since the National State of Disaster ended. If your circumstances have changed since you canceled your R350 grant application, you may still be able to reinstate it. How do I reinstate my cancelled application SASSA grant?

South African Citizens, Refugees, Asylum Seekers, and holders of Special Permits between the ages of 18 and 60 are eligible for the Social Relief of Distress Grant (SRD Grant). A beneficiary is someone who has insufficient means and does not receive social assistance or other financial support.

What is the SRD R350 grant?

Covid-19 is a global pandemic that has caused the President of South Africa, Cyril Ramaphosa, to declare a National State of Disaster. COVID-19 also introduces a special SRD of R350 per month to be paid to unemployed and incomeless individuals for a period of six months.

Also, read Srd.Sassa.Gov.Za Banking Details Submission

How to apply for the SRD grant online?

  1. Visit
  2. Click here to find out how to apply for the SRD Grant
  3. To apply online, click the bar that says Click here
  4. Please enter your mobile number
  5. Enter the OTP sent to your mobile device
  6. Follow the steps below to continue the application process

The following WhatsApp number can be used to submit R350 grant applications:

  1. You can save 082 046 8553 to your contact list.
  2. Include your name, surname, and ID number in a WhatsApp message.
  3. A message will be sent to you with details about the next step.

In order to be considered for an SRD grant, applicants must consent to SASSA verifying their identity, residency, income, or social security benefits.

How to reinstate my SRD grant application?

Following are the steps to reinstate your Special COVID-19 Social Relief of Distress grant if it was previously canceled:

Step 1: Go to the SRD website.

Step 2: Click Reinstate my cancelled grant application under the Cancel My Application tab.

Step 3: Enter your ID and mobile number, then click Send Pin.

Step 4: An SMS will be sent to you with an OTP.

Step 5: Enter the OTP and click Verify Pin.

Step 6: Accept the terms and conditions

Step 7: Click the reinstate my grant button

Step 8: Confirm the grant reinstatement

Step 9: Confirm the reinstatement by clicking YES

Step 10: If you do not wish to proceed, click No.

How do I reinstate my cancelled application SASSA grant

Requirements for the SRD Grant Application

The following requirements must be met in order for you to be considered for the grant:

  • You must be a South African citizen. Holders of special permits/refugees/asylum seekers
  • Between the ages of 18 and 60
  • Financial support from any other source is not an alternative source of income.
  • No other social grants, NSFAS, or UIF are received.

As well as providing SASSA with the information below, you will need to provide:

  • Personal details
  • Mobile Number
  • Information about sustainable employment and lifestyles
  • Read and accept the clauses in the Declaration and Consent document.

Probably you have provided invalid details that are not on SASSA’s system or are not registered on SASSA’s system if the SASSA status check failed. You may have yet to submit your initial application to SASSA, as well. You can reapply or update your information at

How do I reapply for SASSA?

  • Visit
  • Please enter your ID number and phone number.
  • Follow the instructions after clicking the “send pin” button.

Also, read What A ‘Pending’ R350 Grant Status Means


Can I cancel my SRD and apply again?

A canceled application can always be reinstated if your circumstances worsen. By the fifteenth of the month following your application, the organization will either accept or reject your request. You can reapply in the following month if your application is rejected.

Can I reinstate my SASSA SRD grant online? 

SASSA’s helpline or local office can be contacted for reinstatement assistance.

What should I do if my application is denied during the review process? 

In the event that your reinstatement request is denied, you may be able to appeal the decision. For the appeals process, follow SASSA’s instructions.

Will I receive retroactive payments for the period my grant was canceled? 

There may be times when SASSA provides retroactive payments for the period your grant was canceled.

How often should I update my information with SASSA? 

In order to avoid any disruptions in your grant, SASSA should be updated whenever your personal or financial information changes.

What other support services does SASSA provide besides the SRD grant? 

There are various social support services offered by SASSA, including child support grants, disability grants, and grants for older people.

Final Words

You are welcome to reapply if you cancelled the Sassa SRD grant and are looking for a way to restart it, as long as you do so through the proper channels. You are equally likely to qualify if you have already canceled or if you have not yet applied for the grant. You can also check Types of SASSA Social Grants in South Africa

If you have any questions about the grant application process or simply want more information.

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