Sassa Change Phone Number Online [2023]

Are you aware that SASSA can change your phone number? To ensure that you receive all notifications from the system, you need to ensure all notifications are received. Statements include credit card statements, bank card statements, and most importantly, pension grant statements.

An SMS notification will be sent to your new contact number when the number is changed, so if your old number is no longer valid, you need to update it as soon as possible. The purpose of this article is to explain How to Change the Number on the Sassa Application.

Sassa Change Phone Number

The process of applying for a grant can be intimidating. The process of applying for a grant is confusing, and you don’t know whom to contact. Something can be done to help. If you provided an email address, you can request SASSA to send notifications to that address directly. As a result, you will not miss any important grant-related information.

You cannot afford to lose your contact details when you provide SASSA with them. We must keep you informed about the latest procedures for updating it. Your phone number must be updated every step of the application process, not just once on the logbook or register. Nevertheless, this does not necessarily mean that you’ve reached the end of your journey; sometimes, your needs may have changed and require more time than when we started. Such changes can be triggered by a variety of factors: for some people, it might be a change of bank account, for others, it might be a change of address. Have a look below and get the Sassa Change Phone Number.

If you have an application ID:

  • Applicant ID holders.
  • Visit the SASSA website at
  • Scroll down to find the option to change your contact information.
  • There will be a yellow bar saying, “Click here to change your cell phone number.” Click on that bar, and then follow the directions.
  • A new page will appear.
  • You will need to enter your application ID next. Please submit the form.
  • The next step is to provide your contact information.
  • If you have an email address, please include it.
  • You will be asked why you want to change your contact information.
  • You will receive an OTP via SMS on the new phone number you entered.
  • Tap “submit” after entering the OTP in the bar.

This is the latest info about Sassa Change Phone Number. Once your phone number has been successfully changed, you will receive all details regarding the new provided contact number.

If you do not have an Application ID:

If you do not already have an application ID with SASSA, you should create one as soon as possible.

  • SASSA’s official website can be accessed at:
  • Scroll down to find the “Application Status” option.
  • You will see “Click here to check Sassa Status online.” in yellow. You can tap it.
  • After typing your ID number, submit it.
  • Next, enter your old phone number.
  • Your application ID can now be used to change your contact number.
  • As described previously, you can change your contact with the application ID by following the same steps.

Ensure your Email and Cell Phone Number are Up-to-Date

Your phone number will be changed. The new contact will be added and all the new information will be sent to them. This would ensure that no information is missed.

Sassa Change Phone Number Online
  • There is no denying the fact that people use phones continuously, especially in South Africa where there are only a few hundred people who manage to use more than fifteen phones simultaneously.
  • You must change your SASSA phone number through the SASSA portal if you really want to do so. Any changes you make will not be possible without such an account.
  • The SASSA will first verify whether or not you are the original applicant who submitted the application form before changing your contact details. Before issuing a new mobile number, you will also need to provide your 13-digit South African identity number and your six-digit application ID.
  • In addition, they can only update your contact details once within a 24-hour period, whereas other requests will be denied due to insufficient availability. Make sure you submit your request for an updated mobile number as soon as possible because it may not be available for a long time.

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Why You Need to Sassa Change Phone Number

A SASSA application requires you to provide contact information, including your phone number. You must keep this information up-to-date since SASSA uses it to contact you regarding your application status, payments, and other important information.

On the other hand, sometimes people buy new sim cards or mobile phones stolen then people want Sassa to Change their Phone Number and look at the procedure which is written with complete details.

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3. Contact SASSA’s official Email Address to Update your Cellphone Number

When you want to change your contact number with SASSA, here are some things you can do. The best way to get in touch with them is through their official email address ([email protected]).

If you would like to change your phone number, you can contact them. Don’t forget to mention the reason. They can also be reached by phone at +27 11 764 0162 or by SMS at +27 11 764 0906. Due to the fact that they deal with queries of this nature every day, they may be able to help you out.

4. Contact SASSA’s Toll-Free Call Center

Please take a look at this article if you are having problems updating your SASSA contact details. You can update your phone number with SASSA in a few ways, but they don’t take your convenience or urgency into account.

I will share one such method in this article that many people find convenient and can use without any hassle.

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The Benefits of Keeping Your Information Up-to-Date

How to Change Number on Sassa Application

Timely Notifications about Application Status

By maintaining an updated phone number, you ensure that SASSA can promptly inform you about the progress of your application. This helps you stay informed and alleviates unnecessary stress.

Smooth Communication with SASSA

If SASSA needs to reach out to you for any reason, having an accurate phone number on your application ensures smooth communication and reduces the chance of missing important messages.

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Common Mistakes to Avoid

  • Entering Incorrect Details

When updating your phone number, be cautious not to make any mistakes. Entering the wrong number could lead to communication issues and delays in receiving your benefits.

  • Forgetting to Save Changes

After entering your new phone number, remember to save the changes before exiting the profile settings. Failure to do so will result in the retention of your old phone number.

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Ensuring Data Security and Privacy

  • SASSA’s Data Protection Measures

SASSA takes data security seriously and implements robust measures to protect your personal information from unauthorized access and misuse.

  • Keeping Your Account Secure

As an applicant, you should also play a role in safeguarding your account. Use strong passwords and avoid sharing sensitive information with others.

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Frequently Asked Questions

Can I Change My Phone Number Without an Online Account?

Unfortunately, no. You need a SASSA online account to update your contact information.

How Long Does It Take for the Phone Number Change to Reflect?

Typically, the changes take effect immediately, but it’s advisable to check your profile to ensure the update is successful.

What Other Information Can I Update in My SASSA Account?

Apart from your phone number, you can update your address, banking details, and personal information through your SASSA account.

I Forgot My SASSA Account Password. What Should I Do?

Visit the SASSA website and use the “Forgot Password” option to reset your account credentials.

Can I Change My Number if I Have a Pending Application?

Yes, you can update your contact information at any stage of the application process.

Moreover, also check SASSA Status Pending

Updating your phone number on the SASSA application is a simple yet crucial task that ensures effective communication between you and the agency. By following the step-by-step guide provided, you can make this change with ease and stay informed about your application status and benefit payments. So read above all deatils about Sassa Change Phone Number.