How to Change SASSA R350 Payment Method? (2023)

In South Africa, the South African Social Security Agency (SASSA) provides social grants to eligible citizens. A popular grant is the R350 grant, which is aimed at providing financial assistance to vulnerable individuals. The recipients of this grant may need to change their payment method for a variety of reasons. Using this article, you will learn how to change SASSA R350 payment method, ensuring you receive your funds in the most convenient way.

SASSA R350 Grant Payment Methods in 2023

How to Change SASSA R350 Payment Method

After reviewing SASSA Status and receiving SASSA R350 grant approval, I was confused about how I would receive the money. The SASSA office nearby seemed to be the best place to find answers to my questions.

It was revealed to me during my conversation with the customer care member that SASSA R350 grants were originally paid through post offices, however citizens had to wait in long lines for hours to receive their payments.

The SASSA therefore pondered the issue and implemented other ways to pay for SASSA R350 grants.

I used the post office to collect payments for the SASSA R350 grant, a traditional method, but I learned there are now easy online methods too. I planned to change the method of payment for SASSA R350 grant funds.

Additionally, there are the following methods:

  • Bank transfer
  • Pick and Pay
  • E-Wallet

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How to Change SASSA R350 Payment Method?

To provide a more detailed, step-by-step guide for changing your banking details on SASSA’s SRD grant platform, we’ll break down each step and add important details to ensure clarity and ease of completion:

  1. Access the Official SASSA SRD Website: Begin by opening a web browser on your computer or mobile device. In the address bar, type in the official SASSA SRD grant website: Ensure you have a stable internet connection to prevent any disruptions during the process.

  2. Navigate to the Relevant Section: Once on the SASSA SRD homepage, slowly scroll down the page. Keep an eye out for the section titled “How do I change my banking details.” This section is specifically dedicated to applicants who need to update the bank account information they provided in their SRD grant application.

  3. Enter Your Identification Details: In this section, you’ll be required to enter your South African Identification (ID) number. This ID number must match the one you used when you applied for the SRD grant, as it is a unique identifier for your application.

  4. Wait for the Verification SMS: After successfully submitting your ID number, your mobile phone will receive an SMS message. This message is sent to the phone number you used during the initial grant application process. The SMS will contain a secure, personalized link that is specific to your ID number and request to change banking details. Read the methods How Do I Get My SASSA Reference Number?

  5. Open the SMS and Click on the Link: Open the SMS once you receive it. Inside, you will find a secure hyperlink—click on this link. Be cautious and ensure the message is legitimately from SASSA to avoid potential fraud. Do not click on links from unknown or suspicious sources.

  6. Adhere to On-Screen Instructions: The link will take you to a secure page on the SRD website where you will find detailed instructions for updating your banking information. Read and follow these instructions carefully to ensure your new banking details are captured accurately.

  7. Enter New Banking Information: You’ll be prompted to input your new banking details, such as the name of your bank, account number, and branch code. Double-check the accuracy of this information, as any mistake could delay the processing of your grant payments.

  8. Confirm and Submit Your Details: After entering your banking information, review all the details to confirm they are correct. You will likely find a ‘submit’ button at the end of this process. Click this to finalize the update of your banking details.

  9. Document the Process: Following the submission, you should receive a confirmation message via SMS or email. Keep this message as proof of your request to change banking details. If you do not receive any confirmation, or if you have concerns, contact SASSA directly for assistance.

  10. Reach Out for Support if Needed: If at any point you encounter difficulties, SASSA provides customer support that can be reached through their official contact channels. Keep your ID number and relevant details handy for quick reference during the call or visit.

By expanding on the original instructions, this comprehensive guide aims to help you navigate the process of changing your banking details with SASSA for the SRD grant smoothly and securely.

The grant money will be transferred to your personal bank account if you provide Sassa with your bank account information.

A Sassa spokesperson estimates that approximately 110 000 clients are unpaid.

SASSA has so far been a great experience for me. The grant payments I received on time were hassle-free. SASSA R350 grant payment can be collected without visiting the post office if you use a different payment method.after that you can check your sassa status.

Reasons to Change Your Payment Method

There are several reasons why you might want to change your SASSA R350 payment method. Perhaps your bank has changed, you have issues with your current payment method, or you just prefer a different payment method that suits your needs better.

Can I withdraw money from Sassa R350?

Sassa was introduced for the first time in May 2020. Additionally, they accept payments from partnered banks as well as bank accounts and wallets. If you haven’t already registered with Sassa, don’t wait until your payment is delayed.

Can I get payment through my Sassa card?

Sassa payment cards are used by caregivers who receive child grants to receive the R350 relief grant. 

Merchants or ATMs should be able to access the R350 grant for Sassa card holders, not the post office. Those who use the card should realize they can do more than just withdraw cash, said Sassa.

What to Do if Your Application Is Rejected?

You may be rejected if you apply for a payment method change in some cases. If that happens, don’t worry; there are steps you can take to resolve the matter:

  • Ensure that all the information you provided is accurate by double-checking it.
  • Inquire about the specific reasons for the rejection at the SASSA office again.
  • Ensure that the application is error-free and resubmit it.

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Common Issues and Solutions

How to Change SASSA R350 Payment Method

Issue 1: Incorrect Bank Details

It is possible for your application to be delayed or payment issues to occur if the bank details you provided are incorrect. Make sure you double-check and update your bank information.

Issue 2: Delays in Payment Method Update

It might take a while for your payment method to be updated. Please contact SASSA if you do not receive a confirmation within a reasonable period of time.

Issue 3: SASSA Office Inaccessibility

Consider contacting SASSA’s helpline or visiting another SASSA office that is more accessible if you have access challenges.


How Do I Change My Sassa R350 Payment Method Online?

Visit on SASSA’s official website to change your SASSA R350 grant payment method. After you log into the portal with your ID number, click on the link to access the Annual Review tab. Changing the payment method can be done for a bank account. Once you’ve entered your ID number, registration details, personal information, and bank account information, click “Submit.”.

Why can’t I get my SASSA payment?

SASSA payments may not be received for a number of reasons, but one of the most common is failed verification. You must meet certain eligibility criteria to qualify for SASSA funding or R350 grants. Even if you do not meet the required criteria, you can still get the payment if you call their customer service center.

How long does SASSA take to verify banking details?

SASSA verified the details of your bank account over the course of seven working days. A formal procedure is being completed while SASSA processes and verifies the bank details. There is, however, the possibility of a delay for any reason.

Is There a Deadline for Changing the Payment Method?

In order to avoid disruptions in payments, it is advisable to change your payment method as soon as possible.

Can I Change My Payment Method Multiple Times?

Yes, you can change your payment method multiple times if needed. Nevertheless, avoid frequent changes to avoid any payment delays.


The recipient can now choose to receive payments through their bank account instead of the post office, where payments were originally sent. This article shares how I changed the SASSA payment method.

Moreover, you can also check Sassa Grants Payment Dates and SASSA Status Pending